Shipping Policy

Effective Date: 2026

This Shipping Policy outlines how orders are processed and delivered by Lunioro.


1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
This includes order verification, product preparation, and packaging.

Business days exclude weekends, public holidays, and unexpected delays due to high order volume or external factors.


2. Shipping Time

  • Handling Time: 1–3 Business Days
  • Estimated Delivery Time: 6–12 Business Days
  • Shipping Destination: United States

Please note that delivery times are estimates and may vary depending on logistics conditions, weather, or carrier delays.


3. Shipping Fees

  • Free Shipping: Orders over $69.00
  • Standard Shipping Fee: $9.99 (orders under $69.00)

Shipping fees are calculated at checkout based on order value and destination.


4. Fulfillment & Carriers

We work with global manufacturing and fulfillment partners to process and deliver orders efficiently.

Depending on the destination and logistics route, shipments may be handled by carriers such as USPS, UPS, FedEx, or DHL.

Once your order is shipped, a tracking number will be provided via email.


5. Shipping Coverage

We currently ship to customers within the United States.
Limited international shipping may be available for selected destinations.


6. Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses.


7. Delays or Delivery Issues

Once an order has been handed over to the carrier, delivery is managed by third-party logistics providers.

If your package is delayed or marked as delivered but not received, we recommend contacting the carrier first. We will assist where possible.


8. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us at
service@lunioro.com with your order number and photos.

We will review the case and provide a suitable solution.


9. Contact Information

Lunioro
Email: service@lunioro.com
Business Address: 1500 N Grant St Ste R, Denver, CO 80203, United States